Security
Security and Peace of Mind
When you entrust 4D with your business-critical servers and data, you can be assured that they’re in good hands. Security plays an important part in the overall service we offer our clients, which is why we invest not only money in a high-tech security infrastructure but also time in consistently maintaining strict security and access protocols.
Technology Securing Technology
CCTV – Our Byfleet Data Centre uses both internal and external perimeter cameras throughout to make sure all the angles are covered. Linked to a central security system that is controlled and monitored by our on-site security personnel 24 hours a day, any camera can be interrogated instantly to review what just happened, whether it's a scavenging fox in the car park or an unwelcome intruder.
Proximity Card Readers – Every person who comes to our Data Centre, including all our staff, is issued with a security pass which is associated directly with them. This allows us to monitor the movements of every individual throughout the building and where necessary restrict access to specified areas of the Data Centre.
Intruder Detectors – All areas of the Data Centre are protected by Passive Infrared Sensors (PIRs) and door contacts, all of which are linked to our 24x7 onsite manned security control centre.
Fire Detection and Suppression – Using a combination of Very Early Smoke Detection Apparatus (VESDA), traditional smoke detectors and a high-tech FM-200 fire suppression system, our systems will not only detect, but automatically respond to, any smoke or fire-related threat.
Lockable Racks and Cages– All the racks we provide our clients with secure combination locks that can be set by clients themselves. For clients requiring additional security, caged areas can be constructed on the data floor.
People, Process and Peace of Mind
Practical Processes – Security technology without strictly enforced processes can only provide a certain amount of protection. All visitors and deliveries have to be declared through our internal ticketing system before they arrive otherwise they’re turned away without exception. Allowing exceptions might jeopardise the security of your servers. That’s why there are no exceptions employees. Employees' and clients' access is controlled by secure access lists with fingerprint recognition that grants them access 24 hours a day, 7 days a week but photographic ID is still required to gain initial access to the building.
Security People – We believe in having security personnel onsite 24 hours a day, 7 days a week, 365 days a year protecting the data centre and your servers and data. Our security guards are sourced, trained and managed through a professional security company which is both SIA and NSI approved (the Security Industry Authority & National Security Inspectorate respectively). With regular patrols of the facility and training in the use of all our security features, our 24 hour security guards enable us to give you peace of mind.