Procuts and Services
Products and Services
Our primary focus at 4D Data Centres is Colocation which is why we offer a flexible range of products to suit your requirements. While we do have a Shared Colocation service for clients wishing to colocation one or two servers, our Quarter, Half and Full Racks are in highest demand as they offer you the ability to have access to your hardware at any time, 24 hours a day, 7 days a week.
We understand that no two clients are the same and even existing client’s requirements are constantly changing as they grow and the technology they use evolves. It’s for this reason we like to talk to each new prospective client in person, to understand their needs today and their expectations from us, tomorrow.
While our standard products are listed below, please do not hesitate calling us 0845 166 8386 or using our Online Quote form with your colocation requirements and we’ll do our best to help you in any way we can.
Rackspace
Full Rack
- 42U Secure and Lockable Racks
- Up to 16Amps of Power
- 15 Minutes Free Remote Hands per day
- 24 Port APC Power Bar for Remote Reboots
- 2x Network Connections to 4D Core Network
- 24x7x365 Manned Security and Client Access
- 24x7x365 Engineers and Remote Hands Services
- UPS and Generator Backed Power
- 100% Power Uptime SLA
Secure caged environments are also available for full racks where there are 10 racks or more. Caged environments will be a floor to ceiling cage with a secure combination or PAC lock on a sliding door.
Half Rack
- 2U Secure and Lockable Racks
- Up to 8Amps of Power
- 8 Port APC Power Bar for Remote Reboots
- 2x Network Connections to 4D Core Network
- 24x7x365 Manned Security and Client Access
- 24x7x365 Engineers and Remote Hands Services
- UPS and Generator Backed Power
- 100% Power Uptime SLA
Quarter Rack
- 11U Secure and Lockable Racks
- Up to 4Amps of Power
- 8 Port APC Power Bar for Remote Reboots
- 2x Network Connections to 4D Core Network
- 24x7x365 Manned Security and Client Access
- 24x7x365 Engineers and Remote Hands Services
- UPS and Generator Backed Power
- 100% Power Uptime SLA
Other Services Available
We are also able to offer two levels of management and monitoring of your servers:
Manage Assist (this is the basic system management and monitoring of your server)
- Server Hardware Management (Management of Spares and Part Replacements)
- Operating System Management (Management of Windows Operating System, Initial Hardening of Operating System, Regular Patching & Updates, Regular Intrusion Tests, Monitoring & Management of Windows Event Log, Fault Resolution & Configuration Management)
- Applications Management (Support for Microsoft Applications & Major 3 rd Party Applications, Patching & Updates for Applications, Configuration Changes on Applications)
- Windows 2003 Server Monitoring (Bios Information, System information, Remote Reboot etc)
- Application Monitoring (MSSQL – Instance & Server information, MySQL – Instance & Server information)
Proactive Monitoring (Pings, DNS Lookups, Website Page Comparison Checks) - Network Device Monitoring (SNMP Traps, Syslog Messages)
SNMP Get Queries (CPU, Bandwidth, Link Status etc.) - Alerting (Via Email and Visual Feedback)
- Display & Feedback (Real-time feedback through ASP.Net AJAX and Silverlight)
Administrator Support (this is the advanced system management, monitoring and administration of your server)
- Everything included in the ‘Manage Assist’ option
- Ongoing administration of standard Microsoft and Linux applications & databases (i.e. setting up Exchange Accounts and Privileges)
- Ongoing administration of FTP and VPN access (i.e. setting up new users or modifying exiting user privileges)
- Please note this level of support is only offered subject to an application review by one of our technical engineers (free of charge)